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LT McKnight

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  • CITY OF HIGH POINT IT SERVICES SERVICE LEVEL AGREEMENT (SLA)

    1. HP Support
    2. IT SOPs

    Department of IT Services Purpose The City of High Point IT Services Service Level Agreement (SLA) establishes the framework for outlining the expectations and responsibilities regarding the serv...

    • LT McKnight
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • AvaapSFTP01 User Connection Instructions

    1. HP Support
    2. "How Do I ... ?"

    AvaapSFTP01 connection instructions   Open WinSCP from Start Menu   At Login prompt, enter the following: File Protocol: SFTP Hostname: avaapsftp01.highpointnc.gov User name: Windows Login User...

    • LT McKnight
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • COHP Employee PC Purchase Policy

    1. HP Support
    2. IT SOPs

      Purpose: This policy provides the guidelines that City of High Point will follow in determining the eligibility and as guidance for the process that must be followed for employees who are interes...

    • LT McKnight
    • Updated
    • 2 followers
    • 0 comments
    • 3 votes